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FAQs

We love questions!

Let’s face it, not everyone lives, eats, sleeps and breathes treasure. And, if it’s one thing running our shop for years has taught us, it's that questions can be downright fun.  363 days a year, we answer most of these questions, but there is definitely a “Top Three.” So, if your question is one of the top three, you’re in luck – here’s a quick summary!

In a nutshell:
  1. Yes, the treasures are real!
  2. Yes, they come with a 100% lifetime guarantee of authenticity!
  3. Yes, they come with the most comprehensive Certificate of Authenticity and supporting documentation available anywhere.

And, if you’d like a little more detail, please read on!

UPDATE! We now ship to several countries!

Currently, we ship to the following countries - if you live outside of one of these wonderful places, in a wonderful place of your own, please contact us via email or telephone for shipping information!

  • Australia
  • Canada
  • France
  • Germany
  • Italy
  • Japan
  • Netherlands
  • New Zealand
  • United Kingdom
  • United States

The Treasures

Q:  Are the treasures real?
A:  Yes, the treasures are authentic! We do have lines of “History Inspired” jewelry, like our Sealed in Time and Viking Runes lines, but they are clearly identified on every product page, along with our Empires Collection, which are museum recreations of ancient treasures – but rest assured, they are clearly identified, and just a small part of the treasures you will see here and in the store, which are genuine, historic antiquities.

Q:  What kind of guarantee does my treasure come with?
A:  It is our belief that treasure collecting should be fun, and risk free.  All treasures we sell are covered by our 100% Authentic Lifetime Guarantee.  Each treasure comes with a detailed, multi-page Certificate of Authenticity, researched and written by Historians and Treasure Salvors April and Robert Lewis Knecht, at no extra charge.  Any item deemed a modern forgery by the recognized experts at ANACS, ICG, NGC or PCGS may be returned at any time for a refund of the purchase price. Our lifetime guarantee makes purchasing treasure safe and easy for anyone.  Please, please, please be careful to deal only with reputable dealers (preferably with a retail location) whenever you purchase a treasure represented as authentic.

Q:  Where do the treasures come from?
A:  No quick answer to this one, as our treasures come from all over the world! (Most of our treasures represent, at minimum, thousands of hours of searching – and sometimes literally a lifetime!) Your detailed Certificate of Authenticity will give you information specific to your treasure, as every treasure has a story to tell.  The vast majority of treasures you see here and in the store were sunken or buried for hundreds and sometimes thousands of years.  The story of their creation, use, loss and recovery are detailed in your Certificate of Authenticity.

Q:  Who finds the treasures?
A:  The quick answer is: both part-time and professional Treasure Salvors recover most of the treasures!  We’ve recovered some of the treasures ourselves, and we work with people all over the world who love history and getting out there with their metal detectors to recover this lost history.  Due to ever-increasing regulations, some of our treasures, especially the ancient ones, come out of older collections.  In many cases, we have acquired the entire collection you see here on the site.

Q:  What do the treasures come with?
A:  First and foremost, they come with our 100% Lifetime Guarantee and a detailed multi-page Certificate of Authenticity, researched and written by us.  Many treasures come with additional Historic Briefs and even booklets and DVDs.  (Please see your specific treasure page for a detailed description of what comes with your treasure.) We are proud of our Certificates of Authenticity – in a world where it is common to receive only a half-sheet card with the most basic information – our certificates stand alone.  Rich in background information, detailed descriptions of the treasure, and insights into the region of the world at the time the treasures were in use, we stay true to our conviction that every treasure has a story to tell. Plus, you’ll receive all the other good stuff – custom packing, a beautiful box or embroidered satin pouch, and a Treasure Care Card to ensure your treasure stays in tip-top shape.

Q:  What are the regulations regarding treasure recovery?
A:  The answer we give to this question in the store is: “For almost every inch of land and sea there are different regulations.” While this may be just a slight exaggeration, it represents a greater truth. Antiquities regulations are incredibly complex.  All treasures we sell are legally acquired and sold to you.  In fact, a large amount of our time is spent in keeping up with all the current regulations we must comply with.  We invite you to join with us in advocating for legal, private curatorship of treasures of all kinds.

Q:  Shouldn’t these treasures be in a museum?
A:  Well, when they're in our shop, they are!  But the rest of the answer is that they are!  We have been blessed by our ancestors with more than one of these treasures, and, while rare, there are examples in museums all over the world.  Through private curatorship of some of these treasures, we preserve them for future generations, while they inspire us to share their stories today.

Q:  Why do you call your customers Private Curators?
A:  Because we welcome each new treasure owner to the family of historians and collectors – to a tradition of private curatorship that has preserved and safeguarded the treasures of the world for century after tumultuous century. Each of us is joined together in the belief that treasures are more than just former trade goods or objects of intrinsic value, but priceless ambassadors of past cultures and peoples – our ancestors – the people who created our shared history. Rather than speaking to us from the pages of books, or being locked out of sight in a storage vault, these treasures live with us each day, inspiring wonder, curiosity and passion for our shared past. It is our hope that you will continue to preserve, safeguard, enjoy and share your unique piece of history as a true Private Curator.

Q:  Do you have treasure from…?
A:  Do your ancestors hail from a particular part of the world, or do you have an unbridled passion for a certain time in history or a famous historical figure?  (We ask these questions, because that’s almost always why we are asked these questions!)  If you’re looking for treasure from a specific time or place, give us a call at 503.436.1626 or drop us a line – you may be surprised at what’s in the treasure vault.

Q:  How do you know all this history?
A:  The short answer: they conceal that information in books!  For more info on History Central, please get a glimpse of our Research Library by clicking here.

The Artistry

Q:  Is the treasure found in jewelry?
A:  The quick answer is no.  The gold and silver bezels you see surrounding our treasure coins are custom created by Robert.  The longer answer: We do find antique and ancient jewelry when hunting for treasures, and sometimes that jewelry is made out of coins. People we’ve been wearing coins and jewelry since they were invented – about 2,600 years!  We also find coins with holes in them – a sure sign that they may have been worn as jewelry.

Q:  Who creates the treasure jewelry?
A:  Robert and April create the jewelry you see on this site. Each piece is lovingly hand-crafted here in our Cannon Beach studio.  You can come see us at work if you visit the store. If Cannon Beach is not currently in your vacation line-up, click here to make a virtual visit to the studio.

Q:  Does it hurt the treasure to put it in jewelry?
A:  Setting treasure coins in jewelry is an art and a science. Our goal is to preserve each piece of history while creating something that can be worn and appreciated on a daily basis. This is why you want someone who specializes in creating treasure jewelry to create yours.

Q:  Can I place a custom order?
A:  We would love to create a treasure piece just for you or someone you love!  Best to give us a call (503.436.1626) or drop us a line to get started!

Q:  Can I (shower, swim, take a dip in the pool, visit a sulfur spring, bathe in battery acid… you’re getting the idea) while wearing my treasure?
A:  While each of these treasures is a tough survivor of hundreds, and sometimes thousands, of years, and can stand up admirably to daily wear, we ask that you remove your treasure jewelry before getting wet.  Otherwise, caring for your treasure jewelry is easy, and each piece comes with a Treasure Care Card!

Our Flagship Store

Q:  Who is Cannon Beach Treasure Company?
A:  Thank you for asking!  Read all about us here!

Q:  What are your store hours?
A:  We are open 363 days a year! (We’re closed Thanksgiving and Christmas for crew and family celebrations!)  Our hours vary by season.  Please click here for our current hours.  And, we invite you to come in for a private showing. To arrange an after-hours private showing, please call 503.436.1626, or drop us a line here.

Q:  Where is your store and how do I get there?
A:  We’re so glad you asked – get all the info you need for your visit by clicking here!

Q:  How come I don’t see all the treasures online that I see in your flagship store?
A:  We have over 270 collections at any given time.  There are usually 40-50 out in the store on the average day.  We just can’t get every one of them up online and still run the store! If there is something you saw at the store that you wish to acquire, please give us a call at 503.436.1626, or email us here!

Q:  Why is the rum gone?
A:  It’s not! (You know how Disneyland has all these little secrets that most people don’t know?)  Cannon Beach Treasure Company has some of those!  If you call ahead (503.436.1626) and we can coordinate schedules, you may just be able to talk Robert out of a shot of rum from a 200-year-old, once shipwrecked, British East India Company rum bottle.  And, of course, it is important to remember that Cannon Beach Treasure Company is the Official Sponsor of “Take Your Rum to Work Week!”

Your Account

Q:  Why should I create an online account?
A:  It saves you time – we’ll save your shipping information for your next visit.  We NEVER store any financial information!

Q:  How do I recover a lost password?
A:  Those pesky passwords!  Just click “Login” and then click “Forgot My Password” and our super computer will assist you with this crisis!

Q:  Is your website secure?
A:  We take your online security seriously.  Every order is processed with an SSL certificate through GeoTrust®, for the most current order processing security protocols.

Order Fulfillment & Shipping

Please click here for detailed information on order fulfillment and shipping.

Returns & Refunds

We want you to be absolutely thrilled with your treasure purchase!  You are welcome to return any item you order from us within 30 days of receipt.

Please call us at 503.436.1626 for a Return Authorization Number before you mail back your order so we can keep an eye out for it!

Any returned item must be in new, unworn condition, and must be accompanied by all Certificates of Authenticity and Historic Briefs and all other information that was sent with the item, in undamaged condition.  You are responsible for any return shipping charges.  As the return of items are your responsibility until they arrive at our Post Office Box or at the store, we strongly recommend you insure your return and arrange for tracking numbers in the event the package does not arrive as expected.  All returns should be mailed via USPS (or the national mail service of your home country) to:

Cannon Beach Treasure Company
Attn:  Web Returns
PO Box 789
Cannon Beach, OR 97110

Gift Cards are not returnable.

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.  If the refund meets the above guidelines, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within three business days.

If you haven’t received an expected refund within 10 days of returning your item, please give us a call at 503.436.1626 or email us.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.